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Welcome to our explainer videos page! Here, you'll find a variety of guides that walk you through essential features and configurations of Timus Networks. These quick, easy-to-follow videos are designed to help you with everything from setup and configuration to more advanced topics, making your experience with Timus smoother and more efficient. Whether you're a beginner or looking for advanced tips, these videos will guide you every step of the way.

Setting up Zero Trust Access, The Timus Way

Configuring Firewall Rules

Web Filtering and Content Blocking 

Segmenting Traffic With Split Tunneling 

Timus Connect Installation Walk Through 

The Zero trust framework is build around the mindset where you never trust, always verify. See the two minute video below showing how Timus verifies key user behaviors to ensure you are who you say you are.

The Timus Gateway hosts a cloud firewall that performs various functions. See below video showing configuration of an IPsec tunnel from the gateway to an on-premise firewall, giving users connectivity to data no matter where it lives.

With users working from anywhere, the security perimeter is wherever the user is. The Timus adaptive cloud firewall rules follow the user and their identity, not just their device or location, enabling true secure access at the edge.

Each Timus gateway comes standard with a private, static IP address. Benefits include: - Lock down SaaS apps via IP Whitelisting - Single point of entry to the network, providing deeper visibility - Further defining conditional access

At the network layer, Timus' Secure Web Gateway enables web filtering, content blocking and anti-virus to ensure that users are accessing safe applications and sites while working.

This article explains an overview of the primary dashboard within the Timus Manager. Including key indicators, actionable items & insights

The Timus Dashboard is part of Timus Manager. It allows the administrator a comprehensive view of the network, including active users, devices, sites, and events occurring on the client network.

Dashboard components include:

• Users Online: displays the number of users currently connected to the network, providing the administrator with real-time information.
• Devices Online: informs the administrator about the number of devices connected to the network at any given time.
• Sites Online: displays the number of gateways online.
• Traffic: provides the administrator with live and historical data on network traffic, including average upload and download information over the past 4/12/24 hours.

By clicking one of these areas, such as Users Online, you will be redirected to the Users screen. On this screen, the status of the online users within your network is displayed as Active.

Similarly, for Devices Online or Sites Online, you can view the devices and sites listed as Online in the Status section on the respective Devices or Sites screens that will open after clicking.

Most Active Devices: displays the devices that frequently login and out of the network. A maximum of 30 devices can be displayed in the widget.

Most Active Users: displays in order of the users who frequently login and out of the network. A maximum of 30 users can be displayed in the widget.

Events: displays the login and out of users on the network. A maximum of 30 events can be displayed in the widget.

Alerts: shows the total number of events in the upper right corner of the Dashboard as shown in the image below.

These alerts are generated in response to the user/admin sign-in policies under the  Zero Trust Security section.

When you click on the icon, you will be directed to the Alerts page, where you can get more detailed information about the alert.

Profile: Located in the upper right corner of the Dashboard allows you to edit your Account information, Change Password, and change the Session Expiration Time.

Additionally, you can access the Setup Guide or Log out of the interface here.

The partner portal dashboard will provide visibility into customers' relevant information & all data pertaining to your partnership with Timus Networks.

MSPs will leverage the Timus Networks partner portal as their primary dashboard for day to day management of the Timus solution. Within the portal, you will be able to add, remove & manage all clients for both billing and technical management.

Link to - partner portal​

This document is a guide explaining the use of Timus Connect for iOS application.

This application secures your connection by establishing an encrypted tunnel to the Timus Platform.

Timus Connect App supports iOS 14 or later versions.

Login

• Download and install the Timus Connect App from https://www.timusnetworks.com/resources/documents-and-downloads/.
• Administrators can also download the app from Timus Manager > Settings > Downloads page.
• Open the application. You will see the Timus Connect App End User License Agreement on the screen.
• Read and agree to the EULA.
  
• The e-mail address screen will appear. Enter the e-mail address of your Timus account.
• Click Sign In.
  
• In the next screen, Select a Network and enter your Password to login. If there is only one network, that network will be selected automatically.
• Click Sign In.
  

If you trigger a user sign-in policy of Timus Manager with a behavior when you try to login, you may encounter a different authentication method like two-factor authentication.

The screen that opens is the application's main screen. On this screen, you will see the following menu items:

• Connection
• Support
• Settings

Connection

Follow the steps below to establish a connection by using the Timus Connect Windows application:

If this account is synchronized from a directory service like Microsoft Entra ID(Azure AD), Okta, or Google Workspace, at this moment the login screen will be forwarded to the login screen of that directory service.

• The Gateway/Connection screen will appear.
• Here, you will need to select the Gateway. In the gateway selection list, the active sites to which the user is allowed to access will be available.
  

If you have just connected to one of the gateways, it will ask for your permission as shown in the image below to be able to let you use the Timus Connect iOS Application. You need to click on Allow to continue.

If you click on Don't Allow not to give the permission for the Timus Connect iOS Application, you will not able to connect to your gateways.

The round-trip traffic duration to each active gateway will be displayed next to the gateway. The lower the duration, the faster the connection.

• If you want the application to select the gateway for the fastest connection by default, choose Select Fastest.
• If you want to connect via a specific gateway, select this gateway from the drop-down list.
• Click Connect and wait for the connection to be established. Connection information will be updated as Connected in a short time.
• On the connection status screen, you can view the connection status, Private IP Address, and Public IP Address information.
• While connected, you can click on the Details button to see further details about the connection.

• Click on Disconnect to disconnect.

Support

On the Support menu, you can

• Send us your feedback,
• Report any issues you encounter,
• Install a configuration profile,
• Access logs,
• View the Timus Connect App and system information using the About feature.

Settings

• On the Settings menu, you can change the tunnel protocol to WireGuard or OpenVPN.
• You can click on Manage Account for changing password, sending an Always-on VPN disconnect request and installing the certificate.
• You can use the Sign out feature to end your session on Timus Connect App.

If you are unable to modify or turn features on or off, it indicates that the administrator has closed that feature to user selection based on their preference.

This application secures your connection by establishing an encrypted tunnel to the Timus Platform.

Timus Connect App supports Android 10 or higher versions.

Login

• Download and install the Timus Connect App from https://www.timusnetworks.com/resources/documents-and-downloads/.
• Administrators can also download the app from Timus Manager > Settings > Downloads page.

1. Open the application. You will see the Timus Connect App End User License Agreement on the screen.
2. Read and agree to the EULA.

• The e-mail address screen will appear. Enter the e-mail address of your Timus account to sign into your network.

In the next screen, Select a Network and enter your Password to login. If there is only one network, that network will be selected automatically.

If this account is synchronized from a directory service like Microsoft Entra ID(Azure AD), Okta, or Google Workspace, at this moment the login screen will be forwarded to the login screen of that directory service.

• Click Sign In.

If you trigger a user sign-in policy of Timus Manager with a behavior when you try to login, you may encounter a different authentication method like two-factor authentication.

The screen that opens is the application's main screen will have the following menu items:

• Connection
• Support
• Settings

Connection

Follow the steps below to establish a connection by using the Timus Connect Android™ application:

• Enter the login information provided by your company.
• The Gateway/Connection screen will appear.
• Here, you will need to select the Gateway. In the selection list, the active sites to which the user is allowed to access will be available.

The round-trip traffic duration to each active gateway will be displayed next to the gateway. The lower the duration, the faster the connection.

• If you want the application to select the gateway for the fastest connection by default, choose Select Fastest.
  
• If you want to connect via a specific gateway, select this gateway from the drop-down list.
• Click Connect and wait for the connection to be established. Connection information will be updated when Connected.
• On the connection status screen, you can see the connection status, Private IP Address, and Public IP Address information.
• While connected, you can click on the Details button to see further details about the connection.
  
• Click on Disconnect to disconnect.
  

Support

On the Support menu, you can:

• Send us your feedback,
• Report any issues you encounter,
• Install a configuration profile,
• Access logs,
• View the Timus Connect App and system information using the About feature.

Settings

• On the Settings menu, you can change the tunnel protocol to WireGuard or OpenVPN.
• You can click on Manage Account for changing password, sending an Always-on VPN disconnect request and installing the certificate.
• You can use the Sign out feature to end your session on Timus Connect App.
  

If you are unable to modify or turn features on or off, it indicates that the administrator has closed that feature to user selection based on their preference.

Split tunnel configuration works on Android when the tunnel protocol is WireGuard.

Policy for All Users:

This password policy applies to all user accounts that require a Timus password. Users that single sign-on with their third party Identity Provider accounts do not have Timus passwords, thus they are not bound by this policy.

Active Rules:

We have 11 password policies. 6 of them are active and 5 of them are inactive in default as shown in the images below. You are able to change the password policies however you want

Once you click on Edit, you will be able to configure the policies however you want.

Minimum character length

This will be active all the time. You are able to change the minimum character length, which is 8 in default, to any numbers that you want.

Minimum number of lower case letters

We recommend using at least 1 lower-case letter to make the passwords stronger.

Minimum number of upper case letters

We recommend using at least 1 upper-case letter to make the passwords stronger.

Minimum number of digits (0-9) We recommend using at least 1 digit to make the password stronger.

Minimum number of special characters

If selected, password must include special characters such as !@#$-%&*+. We recommend using at least 1 special character to make the password stronger.

Maximum number of consecutive digits

For example; if 3 is selected, up to 3 consecutive digits such as 01, 012, 123, 456, 789 can be included in the password, 4 consecutive digits like 0123 cannot.

Cannot use commonly used passwords

Commonly used passwords can be very easily detected by automated tools of bad actors, thus using them leads to a vulnerability. This check is insensitive for upper-case and lower-case letters.

Cannot contain keywords

You can add the keywords, which you don't want the users/admins to use in their passwords, into here so that the users/admins are not able to use these keywords. Maximum 10 keywords can be entered.

Cannot contain first part of user's email address

For example, the password of the user with the email address johndoe@abc.com cannot contain the text 'johndoe'.

Cannot contain user's first name

If you activate this, the users/admins will not be able to use their user's first name in their passwords. This check is insensitive for upper-case and lower-case letters.

Cannot contain user's last name

If you activate this, the users/admins will not be able to use their user's last name in their passwords. This check is insensitive for upper-case and lower-case letters.

Password expires in

Entered value will be set as the administrator's password expiration limit. Minimum value is 1 day and maximum value is 10.000 days.

What is Heimdal EPP?

Heimdal Endpoint Protection Platform (EPP) is a comprehensive cybersecurity solution that provides advanced threat detection, prevention, and response capabilities. It integrates seamlessly with the Timus platform to collect, monitor, and analyze data from devices within your network, helping to enforce security policies and ensure a strong security posture.

How Heimdal EPP Integration Works?

• Data Collection: Heimdal collects endpoint data such as device status, threat detections, and more.
• Data Transmission: This data is securely transmitted to Timus via APIs.
• Policy Enforcement: Timus uses this data to enforce Device Posture Checks and manage user access based on security policies.
• Security Posture Management: Administrators can monitor the security status of devices in real-time and take proactive actions if necessary.

Obtain the Necessary Credentials from Heimdal

Before you can integrate Heimdal EPP with Timus, you’ll need to gather the following details from your Heimdal Management console:

• Customer ID
  • The Customer ID is a unique identifier assigned to your account by Heimdal.
    1. Sign in to your Heimdal Management Console
    2. Go to Guide -> Your Heimdal API Key
    3. Copy Current selected customer ID value
• API Key
  • The API Key is generated from the API section within the Heimdal Management console.
    1. Sign in to your Heimdal Management Console.
    2. Go to Guide > Your Heimdal API Key
    3. Copy Your Personal API Key value
  • This key is used to authenticate requests made by Timus to the Heimdal API.
• Management URL
  • The Management URL is the base URL you use to access your Heimdal Management Console (e.g. https://rc-dashboard.heimdalsecurity.com/api/heimdalapi).
  • This URL allows Timus to send and receive data from Heimdal by communicating with the correct server.

Integrate with Timus

Once you have gathered all the necessary credentials and completed setup on the Heimdal side, follow the steps below to integrate Heimdal EPP with Timus:

1. Access Timus Manager:

   • Sign in to Timus Manager.
   • Go to Settings -> Integrations.

2. Manage Heimdal Integration:

   • Click Manage under Heimdal.
   • Fill in the fields with the copied Customer ID, API Key and URL values.

   

Testing and Verification

After completing the integration setup:

• Test the Integration: Ensure that Timus can successfully communicate with Heimdal by checking if device data is being collected and displayed in the Timus Manager.
• Verify Policies: Configure a simple Device Posture Check using the data from Heimdal to ensure policies are enforced as expected.